General terms & conditions

If you are not completely satisfied with your online purchase, it is possible to send it back for an exchange or a credit note, within 15 days of the date of purchase.
The item must be returned in its original condition, new (never worn or not opened) and with all labels, and a note explaining the reason for the return. Shipping and handling charges are non-refundable.

All jewelry, swimwear and items on sale are final sales and can not be returned. We are not responsible for lost package or sent to the wrong address.

Here is the address for the returns:
EVELYNE BOUTIQUE
Attn: Return ecom
5127 Sherbrooke Street West
Montreal, Quebec H4A 1T3
Canada
 
Returns are made upon the reception of the goods. You will receive an email confirmation when your return will be approved, along with the details on how to use your credit.
 
We reserve the right to refuse a return or exchange if the goods do not meet our return policies.
 
Whenever possible, we will be pleased to respond to your special requests.

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